Refund terms for Tensorik Technologies Pvt Ltd

This policy explains how refund requests are treated for Tensorik's custom software, automation, AI, consulting, SaaS, CRM, and digital product services.

Overview

Tensorik Technologies Pvt Ltd provides custom development, consulting, AI, automation, SaaS, CRM, and digital product services. Because our work is tailored to each project, refund requests are handled on a limited and case-by-case basis.

Project Work in Progress

Once project work has started, refunds are generally not provided. This includes work related to discovery, planning, design, engineering, implementation, consultation, integrations, custom automation, and milestone-based delivery.

Before Project Initiation

If a project has not yet been initiated, partial refunds may be considered at Tensorik's discretion, depending on the nature of the engagement, preparatory work already completed, administrative costs, and resources reserved for the project.

Completed Milestones and Services

No refunds are provided for completed milestones, approved deliverables, custom development work, consulting services, strategic planning, technical guidance, or any work already delivered as part of a professional engagement.

Refund Review Process

Any refund request will be reviewed based on the agreed project scope, stage of work, payment structure, delivered milestones, and communication history. Tensorik reserves the right to determine refund eligibility in line with the nature of custom project execution.

Acceptance

By engaging Tensorik Technologies Pvt Ltd for services, you acknowledge and accept this Refund Policy as applicable to our custom development, automation, AI, consulting, and digital product engagements.